Privacy Policy

EPiC Assessments

Last updated: 16 March 2026

EPiC Assessments is committed to protecting your privacy and handling your personal information responsibly.

This privacy policy explains how we collect, use, and protect your personal information when you use our website or contact us regarding our services.

Who We Are

EPiC Assessments provides Domestic Energy Performance Certificates (EPCs) and Retrofit Assessments for residential properties.

Business name: EPiC Assessments
Contact email: info@epicassessments.com
Phone: 07428 421678

EPiC Assessments operates as a sole trader business.

What Information We Collect

We may collect the following personal information when you contact us or book an assessment:

• Name
• Email address
• Telephone number
• Property address
• Any information you provide relating to the property assessment

This information is necessary for us to provide our services.

How We Use Your Information

We use your information to:

• arrange and carry out EPC or retrofit assessments
• communicate with you regarding bookings or enquiries
• issue invoices and manage payments
• provide EPC certificates and related documentation
• comply with legal obligations

We will only use your information for these purposes.

Legal Basis for Processing

We process personal data under the following lawful bases:

Contractual necessity – to carry out services you have requested.
Legal obligation – where we must comply with regulatory requirements related to EPC assessments.

EPC Data and Public Registers

Energy Performance Certificates are lodged on the official government register. This means certain information relating to the property and assessment will be publicly available as required by law.

How We Store Your Information

Your information is stored securely and only retained for as long as necessary to provide services and meet legal requirements.

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.

Sharing Your Information

We do not sell or rent personal information.

Your information may be shared with:

• our EPC accreditation scheme provider
• official EPC registers
• regulatory authorities where required by law

This sharing is necessary to complete EPC assessments and comply with industry regulations.

Your Rights

Under UK data protection law, you have the right to:

• request access to the personal data we hold about you
• request correction of inaccurate information
• request deletion of your personal data where appropriate
• object to certain types of data processing

To exercise these rights, please contact us using the details above.

Cookies

Our website may use basic cookies to improve functionality and analyse website usage.

You can control or disable cookies through your browser settings.

Contact

If you have any questions about this privacy policy or how your personal data is handled, please contact:

Email: info@epicassessments.com

Updates to This Policy

This privacy policy may be updated occasionally to reflect changes in legal requirements or business practices.